Due to the size of our business and the one off nature of the product, we are not able to issue refunds unless an item is faulty or grossly mis-advertised.
We have listed any major flaws within the product description and invite customers to contact us for further information prior to purchase.
We ship all orders using UPS track and signed for. Please ensure you give a phone number where this is possible so you don't miss your delivery.
If you have any questions at all - we're here to help. Please email email@example.com and we'll get back to as soon as we can.